What makes Crossroads Medical Supply different from a big-box pharmacy?

As your "Home Town Supplier," we prioritize personalized care over high-volume sales. We don’t just hand you a box; we provide expert guidance to ensure you select the specific mobility aid or diabetic supply that fits your body and your lifestyle.

Do I need a prescription to buy from your website?

Many of our products, such as basic walking aids and over-the-counter diabetic supplies, do not require a prescription. However, for specialized medical equipment, we recommend consulting your healthcare provider. Feel free to contact us if you're unsure about a specific item.

How do I know which walking aid is right for me?

Choosing between a cane, crutches, or a walker depends on your balance, strength, and recovery goals. We provide detailed descriptions for all our equipment, but our team is also available to help you understand the stability levels of each product.

Are your walking aids adjustable?

Yes! Almost all of our canes and crutches feature push-button height adjustments to ensure a proper, ergonomic fit, which is crucial for preventing shoulder and back pain.

How quickly will my medical supplies arrive?

We know that medical needs are often urgent. Most orders are processed within 24–48 hours. You will receive a tracking number as soon as your equipment leaves our family store.

What is your return policy for medical equipment?

All Sales Are Final: Due to health and safety reasons we are unable to accept any returns. If you have a defective item we can assist you with utilizing the manufacturer warranty.